Privacy Policy

1

Information We Collect

We collect information you provide directly to us when using StyloSynk:

Personal Information

Name and contact info (email, phone)
Account credentials (PIN)
Profile information (avatar, preferences)
Payment info (via Razorpay)

Usage Information

Booking history & preferences
Device and browser info
IP address and location data
Platform usage analytics

2

How We Use Your Information

We use the collected information to:

Provide & improve our services

Process bookings & payments

Send booking confirmations

Communicate about your account

Personalize your experience

Protect against fraud

3

Information Sharing

We may share your information in the following circumstances:

With Salons

Your booking details are shared with salons to provide services

Payment Processors

Payment information is shared with Razorpay for transaction processing

Service Providers

With third-party providers who help us operate our platform

Legal Requirements

When required by law or to protect our rights

4

Data Security

We implement appropriate security measures to protect your personal information:

Encryption

Data encrypted in transit and at rest

Secure PIN

PIN-based authentication

Regular Audits

Security assessments and updates

Limited Access

Authorized personnel only

5

Your Rights

You have the following rights regarding your personal information:

Access

Request a copy of your data

Correction

Update inaccurate info

Deletion

Request account deletion

Portability

Get data in portable format

Opt-out

Unsubscribe from marketing

To exercise these rights, contact us at support@stylosynk.com

6

Cookies and Tracking

We use cookies and similar technologies to:

Remember your preferences

Keep you logged in

Analyze platform usage

Improve performance

You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.

7

Data Retention

We retain your personal information for as long as necessary to:

Provide our services to you

Comply with legal obligations

Resolve disputes and enforce agreements

Account Deletion: When you delete your account, we will delete your personal information within 30 days, except for data we are required to retain for legal purposes.

8

Children's Privacy

StyloSynk is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

10

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

StyloSynk Support

support@stylosynk.com

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